Privacy Policy

We may collect the following information:

• Name and job title.
• Contact information including email address.
• Personal medical information.
• Demographics such as postcode, preferences and interests.
• Other information relevant to your treatment or treatment options.

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• To send treatment information to clients, to be able to update customers regarding their treatment/s.
• We may use the information to improve our treatments and services.

We may periodically send promotional emails about new treatments, products, special offers or other information which we think you may find interesting using the email address which you have provided.

However these emails will only be sent once you have opted into our mailing list and give full consent to receive these emails.

How We Will Share Your Data

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We use trusted third-parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We may disclose your information to third parties if:

• We are under a duty to disclose or share your personal data in order to comply with any legal obligation.
• In order to apply or enforce our contracts with you.
• To protect our rights, property, or our safety and/or the safety of our clients, or others.

We may also disclose your information to our suppliers and contractors to provide information to you on our behalf and/or in order to fulfil our contracts with you.

Your Personal Data

We only collect data needed for business activities, no data will be shared with other companies unless necessary. No data will be collected without free consent being given.

What Are Your Rights Over Your Personal Data?

You have the right to access any personal information that we process about you and to request information about:

• What personal data we hold about you.
• The purposes of the processing.
• The categories of personal data concerned.
• The recipients to whom the personal data has/will be disclosed to.
• How long we intend to store your personal data for.
• If we did not collect the data directly from you, information about the source.

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

If you would like your personal data to be removed or the use to be amended, you have the right to request:

• your personal data to be erased (deleted) from our records.
• the use / processing of your personal data to be restricted in accordance with data protection laws.
• to opt out of any direct marketing from us (this can be done in a number of ways and will depend on the marketing you are receiving. Please see the marketing material for how to unsubscribe).
• If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

We will inform you if your request is possible under current regulations and inform you to what extent your request has been processed. Where we are under legal obligation to retain your information, we will clarify the requirements around the extent of data as well as the duration we will continue to hold your personal data.

If you would like to make a request around the processing of your personal data, please contact us at dr.paul.wilson@gmail.com

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Financial Information

In relation to any financial information submitted to Paul Wilson Aesthetics, we do not store or share any financial information with 3rd party companies and have safeguarding steps in place to maintain and protect customer financial information.

Compliance

In this document, you have seen how we collect, store and handle data in compliance with GDPR.

Further Details, Questions, Or Complaints

We hope we have provided you with plenty of information about the processing of your personal data that we undertake and the rights you have over it, however, if you have any additional questions or would like more details about any of the points listed above, please contact:

Data Controller
Paul Wilson Aesthetics,
Wood Estate, Wood, Devon, EX20 2LS
dr.paul.wilson@gmail.com

Lodging A Complaint

If you are not happy with this notice, believe we have processed your data in an unfair or unjust way, or are non-compliant with the relevant data protection laws and you wish to raise a complaint, please contact us and we will carefully consider your complaint and respond to you. You also have the right to lodge a complaint with the supervisory authority (the Information Commissioners Office).

Information Commissioners Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 020 3835 5467

GDPR Statement

Paul Wilson Aesthetics is committed to ensuring the protection of all personal information that we hold and to providing and protecting all such data. We recognise our obligations in updating and expanding this program to meet the requirements of GDPR.

Cookie Policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage cookie preferences

You can change your cookie preferences any time by clicking the Consent Preferences button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

• Chrome
• Safari
• Firefox
• Microsoft Edge

If you are using any other web browser, please visit your browser’s official support documents.